This Privacy Policy was last updated on 06/08/2025 and applies to citizens and legal permanent residents of the United Kingdom.

1. Introduction

Welcome to ph‑design.co.uk (“we,” “us,” or “our”). Your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. It also covers cookie use under PECR.

2. Data Controller

PH Graphic Design Limited
Address: C/O Able & Young, Airport House, Purley Way, Croydon, CR0 0XZ
Email: info@ph-design.co.uk

We are the data controller—we determine the purposes and methods of processing your personal data.

3. What We Collect

We may collect the following personal data:

  • Information you give us directly: e.g. your name, email, telephone number when you fill out our contact or quote request forms.
  • Automatically collected data: e.g. your IP address, browser type and version, time and date of visit, pages visited, and time spent on pages. This is via cookies or analytics tools.

4. How We Use Your Data & Lawful Basis

We process your personal data for these purposes:

Purpose Lawful Basis
Responding to your enquiry or request Contractual necessity
Sending marketing (with consent) Consent
Improving our website and services (analytics) Legitimate interest
Complying with legal obligations Legal obligation
  • Contractual necessity applies when you’re contacting us or requesting a service.
  • Consent is used only for email marketing—if opted into; you may withdraw consent anytime.
  • Legitimate interest allows us to analyse usage to improve our site, unless your rights override this.

5. Cookies & Tracking

Our site uses:

  • Strictly necessary cookies to enable basic site functionality.
  • Analytics/performance cookies to understand how you interact with our site (e.g. Google Analytics).

You have the right to refuse or withdraw consent for non-essential cookies at any time, and this won’t affect your ability to browse our site. Consent must be freely given, specific, informed, and unambiguous, and its withdrawal must be as easy as consent—it’s not achieved via a pre‑ticked box.

For details on specific types of cookies and managing your settings, please see our separate Cookie Policy.

6. Data Sharing

We may share your personal data with:

  • Our professional advisors (e.g. accountants, legal advisers).
  • Third-party service providers who support us (e.g. email systems, analytics providers)—strictly as data processors.
  • Legal authorities if required by law or regulatory request.

We’ll ensure any sharing is lawful and that appropriate safeguards are in place.

7. International Transfers

We generally keep data within the UK or EEA. If transferred outside these areas, it will only be done with appropriate safeguards (e.g. adequacy decisions, standard contractual clauses) in place.

8. Data Retention

We retain your personal data only as long as necessary:

  • For enquiries: up to 1 year after resolution (unless a relationship continues).
  • With your marketing consent: until withdrawn.
  • Automatically collected data (e.g. analytics): retained for [e.g. 26 months], after which it’s anonymised or deleted.

9. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Rectify inaccurate or incomplete data.
  • Erase personal data in certain circumstances (“right to be forgotten”).
  • Restrict our processing of your data.
  • Object to processing based on legitimate interest or direct marketing.
  • Data portability where processing is by consent or contract and automated.
  • Withdraw consent at any time (with no detriment).

To exercise these rights, please contact us at: info@ph-design.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO). Details are available on their website.

10. Security

We have implemented appropriate technical and organisational measures to protect your data against unauthorised or unlawful processing, and against accidental loss, destruction or damage.

11. Changes to this Policy

We may update this Privacy Policy to reflect changes in law, regulation, or how we operate. We’ll post the revised policy here with an updated “Last updated” date. Substantial changes will be notified directly where possible.

12. Contact & Further Information

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

PH Graphic Design Limited
Email: info@ph-design.co.uk
Address: C/O Able & Young, Airport House, Purley Way, Croydon, CR0 0XZ